Incident impacting Scans

The issue has been resolved and the system is operating normally.

The issue has been resolved. We now re-initiate result-processing to recover failed scans, if possible.

We have isolated the issue and applied a verified solution to remediate the incident. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended.

This incident will be closed within 48h once we have confirmed that everything is back to normal.

For any urgent matters, contact support@holmsecurity.com.

We are currently investigating an issue with scans that is impacting processing of results and can cause scans to fail.

We discovered the cause and will roll out a fix to remediate this issue as soon as possible.

This incident will receive continuous updates as we make progress on our investigation.

For any urgent matters, contact support@holmsecurity.com.