Processing results from device-agents is delayed

Resolving incident as post-monitoring is completed.

The delayed processed results have been resolved. We are continuing to monitor this for some time. Results should start to be refreshed again by tomorrow 12th April.

Engineering continues to troubleshoot the root cause of why certain customers experience delayed processing of results from Device agents.

We’ll share updates as progress is made.

We are experiencing a delay while processing results from device-agents.
Engineers are looking into the issue.