Incident impacting Scanner Appliances

The Scanner Appliances have been working normally during the last few hours.

We have isolated the issue and applied a verified solution to remediate the incident. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended.

We are currently investigating an issue with Scanner Appliances that is impacting their online-status.
Currently there is a problem with updating the status, so some Scanner Appliances seem to be disconnected, even though they are actually fine.

This incident will receive continuous updates as we make progress on our investigation.

For any urgent matters, contact support@holmsecurity.com.