Incident impacting Scans

The issue has now been resolved and the rate of failed scans is back to a normal level. Most results of scans that failed during the previous days were recoverable and have been added to the Security Center.

We have identified the issue and a verified fix will be applied later today.

We have identified the cause of this incident and are working with engineering to remediate the issue.

For any urgent matters, contact support@holmsecurity.com.

We are currently investigating an issue with the processing of scan results.
Currently the results of some scans can’t be processed which causes those scans to end in an error.

This incident will receive continuous updates as we make progress on our investigation.

For any urgent matters, contact support@holmsecurity.com.