Incident impacting performance of the Security Center
Updates
This incident will be closed within 48h as we have confirmed that everything is back to normal.
For any urgent matters, contact support@holmsecurity.com.
We have isolated the issue and applied a verified solution to remediate the incident. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended.
For any urgent matters, contact support@holmsecurity.com.
We have identified the cause of this incident and are working with engineering to remediate the issue.
Next update will be shared once we make further progress.
For any urgent matters, contact support@holmsecurity.com.
We see instances of degraded performance occurring every day between 6.00am and 7.30am CEST.
We are investigating the cause of those and will post an update when we have made progress.
We have seen improvements in the performance and the Security Center should be usable. We are going to roll out another fix with performance improvements and will close this incident tomorrow if everything works as expected.
We have seen improvements since we deployed the updates last week. We are continuing to monitor the situation to see if the issues have been resolved completely.
An update will be shared once we make further progress.
For any urgent matters, contact support@holmsecurity.com.
We have identified a probable cause of this incident and will roll out an update to improve the situation later today.
For any urgent matters, contact support@holmsecurity.com.
We are continuing to troubleshoot the incident. This incident has our highest priority and we are working together with engineering to isolate and remediate it.
An update will be shared once we make further progress.
For any urgent matters, contact support@holmsecurity.com.
We are currently investigating intermittent issues with Security Center that is impacting latency. While this is ongoing Security Center might feel slow and single requests might time out.
This incident will receive continuous updates as we make progress on our investigation.
For any urgent matters, contact support@holmsecurity.com.
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