Scanner appliance connectivity issues
Minor incident
Security Center (Europe, Sweden)
2020-06-24 07:13 UTC
· 1 day, 2 hours, 17 minutes
Updates
Resolved
November 4, 2021 · 15:24 UTC
This is resolved since yesterday afternoon GMT+2.
Contact support@holmsecurity.com for any further questions.
De-escalate
November 4, 2021 · 15:24 UTC
Engineers have isolated the root-cause and a fix has been applied. Scanner appliances will start working properly between 12:00 and 18:00 (GMT+2).
If your scanner appliance still have problems running scans or communicating with Security Center, please reboot it.
For any further questions, please contact support@holmsecurity.com
Issue
November 4, 2021 · 15:24 UTC
We have received reports on connectivity issues for scanner appliances. Engineers are investigating the cause of this currently. More information will be shared when it’s available.
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