Scanner appliance connectivity issues

Minor incident Security Center (Asia, Malaysia) Security Center (Europe, Sweden)
2020-06-24 07:13 UTC · 1 day, 2 hours, 17 minutes, 46 seconds



This is resolved since yesterday afternoon GMT+2.

Contact for any further questions.

June 25, 2020 · 09:30 UTC

Engineers have isolated the root-cause and a fix has been applied. Scanner appliances will start working properly between 12:00 and 18:00 (GMT+2). If your scanner appliance still have problems running scans or communicating with Security Center, please reboot it.

For any further questions, please contact

June 24, 2020 · 08:20 UTC

We have received reports on connectivity issues for scanner appliances. Engineers are investigating the cause of this currently. More information will be shared when it’s available.

June 24, 2020 · 07:15 UTC

← Back